Disney Institute - Quality of Service Who Should Attend: All individuals that believe customer service counts! Excellent service does not simply come from a friendly transaction or helpful technology—it is the result of truly understanding your customer’s expectations and putting the right service standards in place to exceed them. Date/Time Information: Registration/Breakfast:  8:00 AM Disney Program Begins:  9:00 AM Lunch:  12:30 PM - 1:30 PM Disney Program Continues:  1:30 PM End of Session:  5:00 PM There will be two 30…