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Trish Christensen

209.577.5757 xt. 106|

November 2019

Disney Institute

Disney Institute – Quality of Service

November 21 @ 8:00 am - 5:00 pm
Modesto Junior College West Campus – Mary Stuart Rogers Center, 2201 Blue Gum Avenue
Modesto, CA 95358 United States
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Disney Institute - Quality of Service Who Should Attend: All individuals that believe customer service counts! Excellent service does not simply come from a friendly transaction or helpful technology—it is the result of truly understanding your customer’s expectations and putting the right service standards in place to exceed them. Date/Time Information: Registration/Breakfast:  8:00 AM Disney Program Begins:  9:00 AM Lunch:  12:30 PM - 1:30 PM Disney Program Continues:  1:30 PM End of Session:  5:00 PM There will be two 30…

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